Return and refund policy

Our return and exchange policy is valid for 30 days from receipt of the product by the customer.

After 30 days we do not accept returns or exchanges.

To initiate an exchange or return, please first contact info@nicoletta.info

The product must be in the same condition in which it was received by the customer at the time of delivery and packed in the original packaging.

Once your product has been returned and inspected, we will send you an e-mail confirming that we have received the product and will notify you if we approve your return or exchange.

If your return is accepted you will receive a refund in the same payment method you used to make the purchase (credit card or bank transfer).

The customer shall be responsible for the shipping costs to be sent to:

Nicoletta Tomas Caravia

C/Manuel Tarancon Fandos 19

46410 Sueca, Valencia, Spain

If you need help write to info@nicoletta.info